Printer Is Offline: 3 Fixes To Get It Back Online

Even with today’s advancements in technology, printer issues are still a common occurrence in office spaces and at home. When you’re late for a meeting and need to print a few physical documents immediately, there’s nothing worse than receiving a message saying that the printer is offline. This doesn’t mean you need to throw away your printer, all you need is a guide to get it back online like this one!

Check your Connection

There are multiple possible reasons why you’ve got an offline printer, and you’ll need to check on a few things to get your printer back to its full function again. If your printer shows that it is offline, it simply is another way of your printer telling you that something is wrong with the communication between your printer and computer. From a fault with your printer to connectivity issues, you’ll be glad to know the fix could be as simple as checking the network cable connecting your printer to the router. Next, check the USB cable that is connected to your laptop. If these connections are working, it’s time to try moving your cables to alternative ports. Take note that your printer could go offline if the connection cable is broken, too old, or too loose. For wireless printers, checking the connection can be even more of a challenge. Check your printer and ensure it’s connected to your PC network. Navigate to the “Network Settings” function and click on “Confirm Network Settings” to get a detailed breakdown of your connection.

Update the Printer Driver

Faulty drivers are often at fault for an offline printer. Updating your printer driver may do the trick, so here are two ways you can get the right drivers for your printer:

  • Automatic driver update – If you simply don’t have the patience or time to manually update your printer driver, there is usually an automatic function, Driver Easy, that can recognize your system and find the right driver for your exact printer to install it correctly if you’re using Windows 10.
  • Manual driver update – Manually update your printer driver by heading to the manufacturer’s website for it, and looking for the most updated driver. You should only choose a driver that is compatible with your Windows 10 variant.

Remove All Pending Print Jobs

It is possible that one single document could’ve caused your printer to go offline. To fix this, try clearing all your print jobs by clicking on the “See what’s printing” menu and “Cancel all documents” to clear the present printing queue. With the pending print jobs removed, select “Use printer online”. If the issue remains, try restarting your device and printer.

Why Choose OEM Connect?

Widely known as one of the leading companies for genuine OEM printer and toner supplies, OEM Connect also specializes in buying overstock, excess, surplus, closeout, and liquidation of genuine brand name inventory. Get your best value at the lowest prices within the industry with us. If you have any questions about OEM Connect’s range of services, feel free to contact us today!

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